Commercial Disclosure

Pluvias

Commercial Disclosure

Shipping

Availability

International shipping is available for all orders, except for the following destinations that are not served by my local post office:

Afghanistan - Anguilla - Barbados - Bolivia - Botswana - Brunei - Burundi - Cape Verde - Cayman Islands - East Timor - Equatorial Guinea - Eswatini - Guinea-Bissau - Guatemala - Guyana - Honduras - Lesotho - Libya - Malawi - Namibia - North Islands - North Korea - Palestine - Papua New Guinea - Russian Federation - Sao Tome and Principe - Somalia - South Sudan - Sudan - Syria - Turkmenistan - Tuvalu - Venezuela - Zambia - Zimbabwe

Please be aware that this list is subject to change at any time, as it is regularly updated.

Shipping Fees

Shipping fees vary depending on item weight, shipping method, and location. But for worldwide orders, the average of shipping costs is the following:

  • Book Volume: $10 USD (untracked) and $14 USD (tracked)
  • Keychain: $5 USD (untracked) and $9 USD (tracked)

The exact shipping fee for your order will be calculated and displayed during checkout.

Shipping Method:

The shipping method offered depends on the specific product and its destination. In most cases, air mail is available for faster delivery. However, there may be situations* where the only option is surface mail, which utilizes sea transport and consequently takes longer. In such cases, an alternative option is to choose express shipping, which guarantees quicker delivery despite the higher cost.

Please understand that I do not have direct control over the shipping options available, but I assure you that I strive to provide the best available shipping option for your order.

*Economic air mail for small parcels is currently not available for the following countries:

United States - Canada - Puerto Rico - Virgin Islands - United Kingdom - Northern Ireland - Germany - France

Shipping & Delivery Time:

I ship orders at the beginning of each week and promptly notify you once your order has been shipped.

Delivery times vary by location, but typically range from 2-4 weeks for standard shipping.

Please note that delivery times may be impacted by customs processing and any applicable duties or taxes are the responsibility of the buyer.

 

Payment

Accepted payment methods are PayPal and credit cards. Payments are processed immediately.

 

Exchanges & Returns Policy

Returns and exchanges requested by customers

  • Before shipping: You can cancel your order by pressing the cancel button on the website.
  • After shipping: I do not accept returns, exchange or refunds, unless you receive a defect product.

Returns and exchanges for defective goods
Please contact me to resolve this and send me photos of proof of defect. I will refund or exchange with new products and take responsibility for the shipping costs.

 

Business Information

  • Registered Trade Name: Pluvias
  • Address: To be disclosed without delay if requested.
  • Phone Number: To be disclosed without delay if requested.
  • Email Address: [email protected]
  • Head of Operations: Anfal Alabdullah